Never mind your happiness; do your duty.
So much of what we call management consists in making it difficult for people to work.
The most probable assumption is that no currently working 'business theory' will be valid 10 years hence.
Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.
In business school classrooms they construct wonderful models of a non- world.
Top management as a function and as a structure was first developed by Georg Siemens (1839-1901) in Germany between 1870 and 1880, when he designed and built the Deutsche Bank and made it, within a very few years, into continental Europe's leading and most dynamic financial institution.
There are no creeds in mathematics.
The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.
If the feudal knight was the clearest embodiment of society in the early Middle Ages, and the "bourgeois" under Capitalism, the educated person will represent society in the post-capitalist society in which knowledge has become the central resource.
The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
Marketing and innovation make money. Everything else is a cost.
People learn the most when teaching others.
Replace your pursuit of success with the pursuit of contribution.
That knowledge has become the resource, rather than a resource, is what makes our society "post-capitalist.
The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.
The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.
Businesses once grew by one of two ways; grass roots up, or by acquisition... Today businesses grow through alliances - all kinds of dangerous alliances. Joint ventures and customer partnerings which, by the way, very few people understand.
Communication always makes demands. It always demands that the recipient become somebody, do something, believe something. It always appeals to motivation.
Society, community, family are all conserving institutions. They try to maintain stability, and to prevent, or at least to slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.
In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.
As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.
I no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all else, how to manage oneself.
If you have more than five goals, you have none.
Marketing is the distinguishing, unique function of the business.
The correct assumption is that what individuals have learned by age twenty-one will begin to become obsolete five to ten years later and will have to be replaced-or at least refurbished-by new learning, new skills, new knowledge.
Profit is not the purpose of a business, but rather the test of its validity
Adversarial power relationships only work if you never have to see or work with the bastards again.
Mission defines strategy, and strategy defines structure.
Effective people are not problem minded; they're opportunity-minded. They feed opportunities and starve problems. They think preventively.
The aim of marketing is to make selling superfluous.
Elephants have a hard time adapting. Cockroaches outlive everything.
Don't try to innovate for the future. Innovate for the present!
The basic definition of the business and of its purpose and mission have to be translated into objectives.
Culture eats strategy for breakfast,
The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.
It is easier to raise the performance of one leader than it is to raise the performance of a whole mass.
Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.
The largest 100 corporations hold 25 percent of the worldwide productive assets, which in turn control 75 percent of international trade and 98 percent of all foreign direct investment.The multinational corporation...puts the economic decision beyond the effective reach of the political process and its decision-makers, national governments.
Trees die from the top". No one should ever become a strategist unless he or she is willing to have his or her character serve as a model for subordinates